The proof
Every call, on one screen.
See every call sorted, scored for intake quality, and tied back to the marketing that produced it.
Intake & call intelligence
Most people don't fill out a form. They call. That conversation decides whether a case signs, and for most firms it is a black box. Scout Recon records, categorizes, and scores every intake call, so you finally see where cases are won or lost.
The problem
A call comes in. Was it a real case? Was it handled well? Was a good case turned away? Which ad produced it? For most firms, none of that is captured. Web analytics measures clicks. It cannot hear the call that signs the client.
What it does
Every inbound call is recorded with its marketing source, duration, and recording. One row per call, no sampling.
AI tags each call, potential case, existing client, vendor, spam, so real cases rise to the top and junk is filtered out.
AI grades every intake conversation against the same rubric, so quality is measured on every call, not spot-checked once a week.
The differentiator
Not a supervisor listening to a few calls a week. Every substantive intake call is scored on six things, with a short coaching note on each.
Coaching & accountability
Per-person scorecards show which part of the conversation is strong or weak, with coaching notes on every call. And you can listen to the actual call behind any score, through a secure, audited trail with consent-law guardrails built in.
The proof
See every call sorted, scored for intake quality, and tied back to the marketing that produced it.
Marketing ROI you can trust
We tie each call to the channel that produced it, and connect a growing share of it to signed cases, reported in plain rates: your cost per signed case, your caseload by source, your source-to-signed rate. Channel-level, never dollar promises.
Why trust the numbers
If a data feed stalls, the dashboard withholds the number rather than show you a stale one, and flags itself the moment it happens. You would rather see a dash than a wrong number, and so would we.
The AI scoring tier is available where call-recording consent law and setup permit. Proven first in a representative personal-injury deployment, and expanding.